ocmy Privacy Policy
Overview
This Privacy Policy explains how ocmy collects, uses and protects your personal information when you use our website at ocmy.cam, the ocmy mobile app and related services. We handle your data responsibly and transparently.
By registering an account or continuing to use ocmy, you confirm that you have read and understood this policy. If you disagree with any part of it, please stop using our services.
Information We Collect
We gather personal data through account registration, payment processing, gameplay activity and customer support interactions.
Account Registration
When you open an ocmy account, we collect your full name, date of birth, email address, mobile number and your chosen username. This data is required to create and verify your account.
Financial Transactions
When you deposit or withdraw funds, we record transaction amounts, timestamps, payment method details and your bank or e-wallet reference where applicable. We do not store full card numbers or online banking credentials on our servers.
Gameplay and Activity Data
We log your gameplay history, betting patterns, session durations and in-game actions. This data is used to maintain fair play, detect fraud and personalise your experience.
Device and Technical Data
We automatically collect your IP address, browser type, operating system, device identifiers and pages visited. This helps us maintain platform security and diagnose technical issues.
Customer Support Records
When you contact our 24/7 Live Chat team, we keep records of your queries and our responses to help resolve future issues efficiently.
How Your Information Is Used
ocmy uses the data we collect for the following purposes:
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ocmy Privacy Policy
Last updated: November 2026Overview
This Privacy Policy explains how ocmy collects, uses and protects personal information when you use ocmy.cam, the ocmy mobile app and related services. We handle your data with care and in line with recognised data protection practices.
By registering an account or using any ocmy service, you confirm that you have read this policy. If you do not agree, please stop using our services.
Information We Collect
ocmy gathers personal data through account registration, payment processing, gameplay records and customer support interactions.
Account Registration
When you open an ocmy account we collect your full name, date of birth, email address, mobile number and chosen username. These details are needed to create and verify your account.
Financial Transactions
When you deposit or withdraw funds we record transaction amounts, timestamps and payment method references. We do not store full banking credentials on our servers.
Gameplay and Activity
We log your betting history, session durations and in-game actions. This data is used to maintain fair play, detect unusual activity and improve your experience on the platform.
Device and Technical Data
We automatically collect your IP address, browser type, operating system and device identifiers. This helps us keep the platform secure and diagnose technical issues quickly.
Customer Support Records
When you contact our 24/7 Live Chat team we keep records of your queries and our responses to help resolve any future issues efficiently.
How Your Information Is Used
ocmy uses the data we collect for these purposes:
- Verifying your identity and age before your first withdrawal
- Processing deposits and withdrawals in RM via Touch 'n Go eWallet, DuitNow, FPX Online Banking and Bank Transfer
- Detecting and preventing fraud, money laundering and underage play
- Providing 24/7 Live Chat support and resolving account issues
- Sending account notifications such as transaction confirmations and security alerts
- Analysing platform usage to fix bugs and improve features
- Meeting any legal or regulatory obligations that apply to our operations
We do not sell your personal data to third parties for marketing purposes.
Cookies and Tracking
ocmy uses cookies and similar technologies to keep you signed in, remember your preferences and measure how the platform is used. You can manage cookie settings in your browser, but disabling essential cookies may affect certain functions such as staying logged in or completing a deposit.
We use analytics tools to understand aggregate user behaviour. These tools process data in a way that does not identify you individually.
When We Share Your Data
ocmy does not sell or rent your personal information. We share data only in these limited situations:
- Payment processors: To complete your deposit or withdrawal, relevant transaction data is passed to our payment partners. They handle it under their own strict data security standards.
- Identity verification: During KYC review, your documents (National ID Card, Passport or Driving Licence) may be processed by a third-party verification service.
- Legal requirements: We will disclose data if required by law, court order or a lawful request from a regulatory authority.
- Platform service providers: Hosting, security and customer support tools may process limited data on our behalf under confidentiality agreements.
Keeping Your Data Secure
ocmy applies SSL encryption across all pages and transactions. Access to personal data within our team is restricted to staff who need it to do their job. We conduct regular security reviews and promptly address any vulnerabilities identified.
No system is completely immune to risk. If you suspect unauthorised access to your account, contact our Live Chat team immediately and change your password.
How Long We Keep Your Data
We retain your account data for as long as your account is active and for a reasonable period afterwards to meet legal obligations. Transaction records are kept for the minimum period required by applicable financial regulations. When data is no longer needed, we delete or anonymise it securely.
Your Rights
You have the right to request access to the personal data ocmy holds about you. You may also ask us to correct inaccurate information, restrict how we process your data, or delete data that is no longer necessary. To make a request, contact us via the 24/7 Live Chat on ocmy.cam.
We will respond to verified requests within a reasonable timeframe. In some cases we may need to retain certain data to comply with legal obligations even after a deletion request.
Players Under 18
ocmy is strictly for players aged 18 and above. We do not knowingly collect personal information from anyone under 18. If we discover that an account belongs to a minor, it will be closed immediately and any funds held will be handled in line with our Terms and Conditions. If you believe a minor has registered, please report it to us via Live Chat right away.
Updates to This Policy
ocmy may update this Privacy Policy from time to time to reflect changes in our services or applicable regulations. When we make material changes, we will post a notice on the platform and update the date shown at the top of this page. Continued use of ocmy after an update takes effect means you accept the revised policy.
Contact Us
If you have questions about this Privacy Policy or how ocmy handles your personal data, please reach us through the 24/7 Live Chat available on ocmy.cam. Our support team is available around the clock in English and Malay.